Information Architecture

Information architecture (IA) involves structuring and organising information on websites to assist people to achieve their information needs. IA is the foundation of good website and intranet design. It is about planning where information and services will be located on the site in the most convenient and logical way for users. Effective IA can help ensure that sites meet business and user needs.

Australian Government agencies are finding that IA issues are particularly important when they are redesigning or redeveloping existing websites or intranets. Sites established several years ago may have grown in an ad hoc way or grown very large. As a result they may be confusing to users and difficult to manage and may not accurately reflect current agency priorities.