Users
Understand the importance of consulting and engaging users.
User Needs Analysis
User needs can be assessed through interviews, focus groups, surveys, search term use, site statistics and analysis of similar sites.
User Testing
Test websites with individuals or groups of users to develop or improve a site.
Policy Consultation
Online policy consultation provides a way to use digital resources, such as online polls, surveys, websites and discussion forums to extend the reach and potential participation of citizens in the discussion of policy issues.
