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      <title>Developing a Business Case</title>
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<h2>Developing a Business Case</h2><p>Rigorous business case planning ensures that <acronym title="Information and Communications Technology">ICT</acronym> investment across government is well planned and managed. Robust business cases reduce the risk of time and cost overruns and of projects not achieving anticipated benefits. Better business cases strengthen the quality of strategic alignment, project planning, financial estimates, and cost benefit and options analysis.</p>
<h3>Why Must I?</h3>
<p>A <acronym title="Chief Executive Officer">CEO</acronym> is required to manage the affairs of the agency in a way that promotes proper use of Commonwealth resources as outlined in the <em><a class="externallink" href="/bye?http://www.comlaw.gov.au/ComLaw/Management.nsf/current/bytitle/AC46AA8CDCABCBFCCA256F7100071211">Financial Management and Accountability Act 1997</a></em> and the <em><a class="externallink" href="/bye?http://www.comlaw.gov.au/ComLaw/Management.nsf/lookupindexpagesbyid/IP200401758?OpenDocument">Commonwealth Authorities and Companies Act 1997</a></em>. An important step in demonstrating accountability is to develop a business case for all web and content projects.</p>
<h3>How Do I?</h3>
<p>The <acronym title="Australian Government Information Management Office">AGIMO</acronym> <acronym title="Information and Communications Technology">ICT</acronym> Investment Framework provides the <acronym title="Information and Communications Technology">ICT</acronym> Business Case Guide and <acronym title="Information and Communications Technology">ICT</acronym> Business Case Tools at <a class="externallink" href="/bye?http://www.agimo.gov.au/government/the_ict_investment_framework/business_case_tools_and_review">Business Case Tools and Review</a>.</p>
<p>See also:</p>
<ul>
  <li><a class="externallink" href="/bye?http://www.anao.gov.au/uploads/documents/Internet_Delivery_Decisions.pdf">How to Decide to Use the Internet to Deliver Government Programs and Services [PDF, 632KB]</a> (Australian National Audit Office)</li>
  <li><a class="externallink" href="/bye?http://www.saiglobal.com/shop/script/Details.asp?docn=AS0733759041AT">AS/NZS 4360:2004 Risk Management</a> (Standards Australia via <acronym title="Standards Assurance and Innovation">SAI</acronym> Global)</li>
</ul>
<h3>Who Can Help?</h3>
<p>For further information on the <acronym title="Information and Communications Technology">ICT</acronym> Investment Framework please contact:</p>
<blockquote>
<p>Director, <acronym title="Information and Communications Technology">ICT</acronym> Investment<br />
Tel: (02) 6215 1581<br />
<a href="mailto:ictinvestmentframework@finance.gov.au">ictinvestmentframework@finance.gov.au.</a></p>
</blockquote>
<h3>What's Related?</h3>
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  <li><a href="Planning_a_Website"> Planning a Website</a></li>
  <li><a href="Planning_Site_Retirement">Planning Site Retirement</a></li>
  <li><a href="ICT_Investment_Framework"><acronym title="Information and Communications Technology">ICT</acronym> Investment Framework</a></li>
  <li><a href="Governance">Governance</a></li>
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